All eight789 members are subject to the following terms and conditions. Please read them carefully before registering or using any of our services. By creating an account, you agree to comply with all rules set out herein.
Six key aspects of the terms you should understand before you start playing
All eight789 account applicants must meet the basic eligibility requirements. Registrations that do not meet these requirements will be cancelled without notice.
All financial transactions at eight789 are conducted in Malaysian Ringgit using supported local payment methods.
All eight789 bonuses and promotions are subject to specific terms of use. Please read the terms of each offer carefully before claiming it.
Every game category and Sports Betting market on eight789 has specific rules that all members must comply with.
Eight789 account security is a shared responsibility — between our platform and every member. Keep your login credentials protected at all times.
Eight789 is committed to player well-being. We provide tools and resources to help you play within healthy, manageable limits.
A quick reference for the most frequently asked questions on limits and policies
| Item | Policy / Limit | Note |
|---|---|---|
| Minimum Age Requirement | 18 years old | Age verification is conducted during registration |
| Minimum Deposit | RM10 | Via TNG eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX |
| Minimum Withdrawal | RM30 | Processed within 30 minutes on business days |
| Number of Accounts per User | 1 account only | Duplicate accounts will result in the termination of all associated accounts |
| General Bonus Rollover Requirements | ×20 – ×30 | Varies by bonus type — check the terms of each promotion |
| Bonus Validity Period | 7 – 30 days | Starts from the date the bonus is credited to your account |
| Minimum Bet (Sports) | RM5 | For most sports and e-sports markets |
| Minimum Bet (Casino) | RM5 – RM10 | Varies by game type and table |
| Currency | RM (MYR) | All transactions in Malaysian Ringgit only |
| Self-Exclusion | 7 days – 1 year | Can be activated via account settings or by contacting support |
Eight789's services are available only to individuals who meet all of the following eligibility requirements. eight789 reserves the right to verify any user's eligibility at any time and to suspend or terminate accounts found to be non-compliant.
Important: If you register on behalf of another person, or allow someone else to use your account, you remain fully responsible for all activity that takes place within that account. eight789 does not accept any claims based on the assertion that certain activities were carried out by a third party.
Registering an eight789 account is free and straightforward. However, there are several important rules that all prospective new members must follow to maintain the integrity of the platform and ensure fairness for all users.
All information provided during registration must be accurate, complete, and up to date. This includes your full name as shown on your identification document, an active Malaysian mobile number, and a valid, accessible email address. eight789 relies on this information for identity verification, payment processing, and account-related communications.
Each individual is permitted to hold only one eight789 account. This means one account per IP address, per device, per payment method, and per phone number. Owning or using more than one account is a serious violation of eight789's terms and will result in the termination of all associated accounts and the forfeiture of all balances held within them.
Eight789 reserves the right to request identity verification at any time, particularly before processing withdrawals exceeding RM500 or when unusual account activity is detected. Required documents may include a valid MyKad or passport copy. Failure to provide the requested documents within the stipulated timeframe may result in a temporary account suspension.
Eight789 supports a range of local Malaysian payment methods to make deposits straightforward. All financial transactions are conducted exclusively in Malaysian Ringgit (RM) — no currency conversion or additional processing fees are charged to members.
Eight789 supports the following payment methods for deposits:
The minimum deposit amount is RM10 per transaction. The maximum deposit amount within a 24-hour period varies depending on membership status and the payment method used. New members may be subject to lower daily deposit limits until their identity has been fully verified. All deposit limits are in MYR.
You confirm that all funds deposited into your eight789 account are your own and are not derived from illegal sources. eight789 maintains an active transaction monitoring system and will report any suspicious activity to the relevant authorities in accordance with Malaysia's applicable anti-money laundering laws.
Important Note: Do not attempt to deposit using a payment method registered under someone else's name. Only payment methods registered in your own name are accepted. Deposits from third-party sources may result in the funds being forfeited and your account being suspended.
Eight789 is committed to processing all valid withdrawals promptly and efficiently. We understand that accessing your winnings matters, and we strive to make the withdrawal process as straightforward and fast as possible.
Under normal circumstances, withdrawals are processed within 30 minutes of an approved request. However, processing may take longer in the following situations: incomplete identity verification, large withdrawal amounts, or during peak platform activity. eight789 is not liable for delays caused by payment service providers.
Eight789 reserves the right to decline or suspend a withdrawal request if there is suspicion of fraud, a breach of terms, use of multiple accounts, or failure to provide requested verification documents. In such cases, the member will be contacted via their registered email for further clarification.
Eight789 offers a variety of bonuses and promotions from time to time to reward our members' loyalty. All promotional offers are subject to specific terms and conditions stated alongside each promotion. The terms in this section are general conditions that apply to all promotions unless otherwise stated.
All bonuses credited to your eight789 account are subject to rollover requirements before they can be withdrawn. Rollover refers to the total wagering amount that must be reached — for example, a RM100 bonus with a ×20 rollover requirement means you must place a total of RM2,000 in bets before the bonus balance becomes withdrawable. Specific rollover requirements are stated in each promotional offer.
Each bonus has a validity period that begins from the date it is credited to your account. Bonuses that are unused or fail to meet the rollover requirements within the specified validity period will expire automatically without compensation. Validity periods typically range from 7 to 30 days, depending on the promotion type.
Eight789 has a sophisticated bonus abuse detection system. Actions considered bonus abuse include: registering multiple accounts to claim a welcome bonus more than once, collusion between two or more accounts to unlawfully fulfil rollover requirements, using betting strategies designed solely to meet rollover requirements with minimal risk (bonus hunting/bonus whoring), and claiming promotions using false identities or payment information. Any member suspected of bonus abuse will be investigated and their account may be terminated.
Tips for Members: Before claiming any eight789 bonus, carefully review the rollover requirements, eligible games, validity period, and maximum withdrawal limits. A bonus that looks attractive may come with conditions that are difficult to meet. Contact eight789 customer support if you have any questions about the terms of a particular promotion.
Eight789's Live Casino section features games such as baccarat, blackjack, roulette, and sic bo, all hosted by real dealers via live video stream. Every live game is conducted in accordance with international standard rules and closely monitored to ensure fairness and integrity throughout each session.
Eight789's Sports Betting section covers matches across the Malaysia Super League, EPL, La Liga, BWF badminton, Grand Slam tennis, NBA, Formula 1, and esports titles such as Mobile Legends: Bang Bang (MLBB), DOTA 2, and CS2. The following general rules apply to all sports betting markets.
Bets entered and confirmed by the eight789 system are binding. You may not cancel or amend a bet once it has been confirmed, except in specific cases where eight789 offers a "Cash Out" option for certain markets.
If a sports match is postponed and does not resume within 48 hours of the original scheduled time, all bets on that match will be fully refunded. If the match resumes within 48 hours, bets remain valid. For football matches abandoned before the full 90 minutes (excluding extra time), results are settled based on the score at the time of abandonment, provided the match had been in play for at least 70 minutes.
If eight789 publishes clearly incorrect odds due to human or technical error (for example, odds significantly higher than the actual market), eight789 reserves the right to void bets placed on those erroneous odds, even after the bets have been confirmed. This includes cases where a player deliberately exploits incorrect odds.
For in-play betting, eight789 reserves the right to temporarily suspend markets during critical match moments such as penalty kicks, red cards, or player substitutions in football. Bets accepted during a temporary suspension may be voided if they were placed after the relevant event occurred but before the market was officially closed.
You are solely responsible for keeping your eight789 account login credentials secure. eight789 will never ask for your password via email, SMS, or any social media platform. If you receive any communication claiming to be from eight789 that requests your account credentials, please report it to our support team immediately.
The following is a list of conduct strictly prohibited on the eight789 platform. Violating any item on this list may result in immediate account termination, forfeiture of account balances, and in certain cases, legal action.
Whether you choose to close your account or eight789 takes action due to a breach of terms, this section outlines the account termination process and its implications.
You may close your eight789 account at any time by contacting our customer support team. Prior to closure, all eligible real-money balances (excluding bonuses) will be processed for withdrawal in accordance with standard procedures. Bonus balances that have not met the rollover requirements will not be paid out upon voluntary account closure.
Eight789 reserves the right to suspend or terminate any member's account at any time if there are reasonable grounds to do so, including breaches of these terms and conditions, fraudulent activity, suspected money laundering, or refusal to comply with identity verification requests. In such cases, eight789 will notify the member via their registered email regarding the reason and the appeals process where applicable.
Eight789 believes that betting should be a fun and controlled form of entertainment. We are fully committed to responsible gaming principles and provide a range of tools to help members manage their betting activity wisely.
Eight789 emphasises that betting is for entertainment purposes only and should not be treated as a source of income, a solution to financial problems, or a substitute for employment. Never wager money you cannot afford to lose.
The eight789 platform is provided on an "as is" basis, and eight789 makes no warranties, express or implied, regarding the suitability, reliability, or accuracy of the service for any particular purpose.
Eight789 reserves the right to modify, update, or replace any part of these terms and conditions at any time. When amendments are made, the "Last Updated" date at the top of this document will be revised and members will be notified via their registered email or in-platform notification.
Continued use of the eight789 platform following the publication of any amendments to these terms constitutes your agreement to the revised terms. If you do not agree with any amendment, you have the right to close your account before it takes effect.
These terms and conditions are governed by the laws of Malaysia, and any disputes arising from this agreement shall be resolved in accordance with procedures established by eight789, or failing that, under the jurisdiction of the relevant Malaysian courts.
Have questions about these terms? Contact the eight789 customer support team via in-platform live chat or email us at support@eight789.online. Our team is available 24/7 in Bahasa Malaysia to help you understand any aspect of these terms and conditions.
All personal information you provide to eight789 is fully protected using 256-bit SSL encryption. We only collect data required for identity verification and financial transaction processing. Your data is not shared with any third party without your explicit consent, except as required by Malaysian law. For full details, please read Privacy Policy full eight789.
Tools and resources to help keep your experience enjoyable and within your control
Set daily or weekly deposit limits in your eight789 account settings for better spending control.
Enable automatic hourly play-time reminders to stay aware of how long your session has been running.
If you need a break, activate self-exclusion for a period of 7 days to a full year through your account settings.
All eight789 services are available to users aged 18 and above. Age verification is carried out during registration.
Detailed answers to the questions our members ask most often
Register a free account, make a minimum deposit of RM10 via Touch 'n Go eWallet, DuitNow, or GrabPay, and start enjoying a safe and exciting Sports Betting, Live Casino, and esports experience with eight789.